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Ultimate Guide to Telephone Sales: Strategies for Maximum Conversion by Reginaldo Osnildo
English | April 16, 2024 | ISBN: N/A | ASIN: B0D1XTWDG6 | 47 pages | EPUB | 1.79 Mb
Welcome to the Ultimate Guide to Telephone Sales: Strategies for Maximum Conversion" . If you are looking to improve your phone sales skills and want to turn every call into a golden opportunity, then this book is made especially for you.

In this fast-paced and highly competitive world, telephone sales continue to be an essential tool in any sales professional's arsenal. Despite the rise of social media, email marketing and other forms of digital communication, the ability to connect directly with a customer through a simple phone call remains unsurpassed in terms of creating personal connections and effectively closing deals.
However, many wonder: How can a traditional technique like telephone sales remain relevant in the digital age? The answer is simple: adaptation and innovation. Therefore, in this book, I bring not only an overview of traditional techniques that have proven their value over time, but also a modernized vision adapted to the current needs and expectations of clients.
As you turn these pages, you will be introduced to a series of proven strategies, innovative techniques, and practical tips designed to maximize your telephone sales effectiveness. From preparation and research to closing the sale and measuring success, each chapter in this book has been carefully crafted to provide a clear, concise path to telephone sales excellence.
You'll learn how to revitalize this classic sales tool by adapting it for today's landscape, where personalization and genuine connection are more valued than ever. We'll explore how to develop rapport and build trust quickly, how to present your product or service convincingly, and how to overcome objections and close sales efficiently and respectfully.
Each chapter is a piece of the puzzle, designed to complement and build on previously acquired knowledge. And at the end of each one, you will be invited to take the next step in this learning journey, with a paragraph specially designed to prepare you for what is to come and motivate you to keep moving forward.
This is not just a book; is a companion on your journey to becoming a telephone sales master. Whether you're a beginner looking to learn the fundamentals or a seasoned professional looking to improve your techniques, here you'll find value and insights that you can immediately apply to improve your results.
Yours sincerely
Reginaldo Osnildo

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[booksz]

Peter Hunt, "Understanding Children's Literature"
English | 1998 | pages: 199 | ISBN: 0415195462 | PDF | 0,8 mb
This book offers a systematic introduction to some of the essential concepts necessary for the study of childrens literature. Incorporating thirteen essays from the highly-acclaimed International Companion Encyclopedia of Children's Literature , the chapters guide the reader through the most relevant areas of criticism and theory and summarise their contexts and application. Bibliographies provide details of useful further information sources and a glossary explains the literary terms encountered in the book. This work is a useful and accessible guide for readers involved both in literature and education.

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Understanding Fascia, Tensegrity, and Myofascial Trigger Points
by Sharkey, John;
English | 2025 | ISBN: 1718237502 | 225 str. pages | True EPUB | 96.1 MB

Understanding Fascia, Tensegrity, and Myofascial Trigger Pointselucidates the fundamental principles and concepts underpinning fascia-focused therapies. Fascia science expert John Sharkey offers analogies, anecdotes, comparisons, and language that simplify complex topics for fascia-focused therapists and movement practitioners. The text is complemented by rich photography, detailed anatomy drawings, and an analysis of referred pain patterns.
Part I of the text lays down a foundation of knowledge, helping the reader understand the relevant anatomy and how to navigate everything that follows. Part II is practical and provides the keys to understanding why fascia affects therapeutic practice-specifically, through myofascial trigger points and site-specific fascia tuning pegs. This section offers a variety of applied techniques and treatment protocols. Finally, part III supplies a clearly illustrated quick reference to skeletal muscles and pain referral patterns, divided by region: face, head, and neck; trunk; shoulder and upper arm; forearm and hand; hip and thigh; and leg and foot.
Throughout the text, the author offers his insights in sidebars and comment sections. Tables break down important knowledge into easily digestible information. At the end of the text, there are a list of abbreviations, references, and an index to help the reader navigate the pages.
Understanding Fascia, Tensegrity, and Myofascial Trigger Pointscombines groundbreaking research with a comprehensive therapeutic approach. The information provided can be seamlessly integrated into any school of manual or movement therapies, regardless of the specific discipline. Students of health care professions will appreciate the precise anatomy and the accompanying artwork and diagrams, which simplify complex concepts.

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Marshall McLuhan, "Understanding Media: The Extensions of Man"
English | ISBN: 1584230738 | 2003 | 616 pages | PDF | 38 MB
When first published, Marshall McLuhan's Understanding Media made history with its radical view of the effects of electronic communications upon man and life in the twentieth century.

This edition of McLuhan's best-known book both enhances its accessibility to a general audience and provides the full critical apparatus necessary for scholars. This critical edition makes available for the first time the core of the research project that spawned the book.
In Terrence Gordon's own words, "McLuhan is in full flight already in the introduction, challenging us to plunge with him into what he calls 'the creative process of knowing.'" Much to the chagrin of his contemporary critics McLuhan's preference was for a prose style that explored rather than explained. Probes, or aphorisms, were an indispensable tool with which he sought to prompt and prod the reader into an "understanding of how media operate" and to provoke reflection.
In the 1960s, McLuhan's theories aroused both wrath and admiration. It is intriguing to speculate what he might have to say 40 years later on subjects to which he devoted whole chapters such as Television, The Telephone, Weapons, Housing and Money. Today few would dispute that mass media has indeed decentralized modern living and turned the world into a global village.
This critical edition features an appendix that makes available for the first time the core of the research project that spawned the book and individual chapter notes are supported by a glossary of terms, indices of subjects, names, and works cited. There is also a complete bibliography of McLuhan's published works.
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Understanding Type 1 and Type 2 Diabetes:
Proven Strategies, Lifestyle Changes, and Practical Tips for Managing and Overcoming Diabetes
English | 2025 | ASIN : B0DY5HX3T9 | 71 Pages | EPUB | 0.3 MB

Living with diabetes can feel overwhelming, but the right knowledge and strategies can make a world of difference. This comprehensive guide breaks down the key differences between Type 1 and Type 2 diabetes, offering clear, science-backed explanations and practical solutions for effective management.

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Kenneth J. Fasching-Varner University of Nevada Las, "Understanding, Dismantling, and Disrupting the Prison-to-School Pipeline"
English | ISBN: 1498534945 | 2016 | 290 pages | AZW3 | 924 KB
This volume examines the school-to-prison pipeline, a concept that has received growing attention over the past 10-15 years in the United States. The "pipeline" refers to a number of interrelated concepts and activities that most often include the criminalization of students and student behavior, the police-like state found in many schools throughout the country, and the introduction of youth into the criminal justice system at an early age. The school-to-prison pipeline negatively and disproportionally affects communities of color throughout the United States, particularly in urban areas. Given the demographic composition of public schools in the United States, the nature of student performance in schools over the past 50 years, the manifestation of school-to-prison pipeline approaches pervasive throughout the country and the world, and the growing incarceration rates for youth, this volume explores this issue from the sociological, criminological, and educational perspectives. Understanding, Dismantling, and Disrupting the Prison-to-School Pipeline has contributions from scholars and practitioners who work in the fields of sociology, counseling, criminal justice, and who are working to dismantle the pipeline. While the academic conversation has consistently called the pipeline 'school-to-prison,' including the framing of many chapters in this book, the economic and market forces driving the prison-industrial complex urge us to consider reframing the pipeline as one working from 'prison-to-school.' This volume points toward the tensions between efforts to articulate values of democratic education and schooling against practices that criminalize youth and engage students in reductionist and legalistic manners.

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Unf*ck Your Space: A No-Bullsh*t Guide to Decluttering Your Life and Taking Back Your Sanity by Amy Armstrong
English | February 10, 2025 | ISBN: N/A | ASIN: B0DWR8N3MW | 62 pages | EPUB | 0.21 Mb
Sick of tripping over junk, drowning in clutter, and feeling like your home is a chaotic mess? You're not alone-and it's not your fault (well, mostly). But it is your responsibility to fix it. Unf*ck Your Space: A No-Bullsh*t Guide to Decluttering Your Life and Taking Back Your Sanity is the no-nonsense, no-excuses guide to taking control of your environment and your sanity. P.S. this book also makes a great passive-aggressive gift for your messy friends and family.

This book isn't about folding your socks into tiny rectangles or forcing you to live like a minimalist monk. Instead, it's packed with straight-talking advice, step-by-step strategies, and a good dose of humor to help you finally clear the crap-physically and mentally. Because a cluttered space = a cluttered mind, and honestly, who has time for that?
Imagine walking into your home and actually relaxing instead of immediately wanting to set it on fire. Picture a space that works for you, not against you. This book will show you how to break free from the clutter cycle, make smart decisions about your stuff, and create a home that feels like a sanctuary, not a storage unit.

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Unforgivable: An Abusive Priest and the Church That Sent Him Abroad by Kevin Lewis O'Neill
English | February 25, 2025 | ISBN: 0520409116 | 280 pages | EPUB | 1.20 Mb
The first book to expose how the Catholic Church systematically covers up scandal by moving abusers across borders.

Clerical sexual abuse is as global as the Roman Catholic Church, with bishops moving credibly accused priests not simply between parishes but also across international borders. Unforgivable follows the movement of one such perpetrator from the Great Plains of central Minnesota to the Indigenous highlands of Guatemala, where this priest had access to children and even raised one as his own.
Although Father David Roney is at the center of this particular story, author Kevin Lewis O'Neill offers ample evidence that offshoring priests is a common practice. These maneuvers and the callous indifference of the Church-even once caught red-handed-reveal the limits of justice. They also lay bare the disturbing fact that the scale of clerical sexual abuse is far bigger than anyone has yet considered. Rigorously researched and viscerally important, this book raises urgent questions about holding the Catholic Church accountable.

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Ungovernable: The Political Diaries of a Chief Whip by Simon Hart
English | February 27th, 2025 | ISBN: 1035068796 | 368 pages | True EPUB | 0.62 MB
Over the course of five years, Simon Hart had a front-row seat to the most turbulent times in recent British political history. Ungovernable lifts the lid on life as an MP and chief whip during one of its most turbulent eras in modern-day Britain.

From negotiations around Brexit to the impact of Liz Truss's extraordinary forty-nine-day premiership and the Russian invasion of Ukraine, he's seen and heard it all. And starting in 2022, under Prime Minister Rishi Sunak, he witnessed successive dramas unfold, all while holding down the (often misunderstood) position of chief whip.
Astonishingly, during those whip years, Simon oversaw a near record fifteen Conservative MPs fall by the wayside. Three of these were resignations, including Nadine Dorries and the scandal of her disappearing peerage; two were defections to Labour; and the remaining ten were suspended by Simon for offences ranging from Matt Hancock's unauthorized appearance on I'm a Celebrity, Get Me Out of Here to Lee Anderson's comments about the London Mayor. Each one of these involved an extensive build-up, a complicated process, and a noisy and vitriolic public commentary.
None of this stopped him from becoming one of the few chief whips - of which there have been eleven since 2010 in fourteen consecutive years - to survive for an entire premiership.
In a first-of-its-kind extraordinary look at life as a chief whip, Ungovernable is a revealing, real-time, blow-by-blow account - offering a glimpse of what truly goes on in Westminster behind closed doors.

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Unholy Kingdom: Religion, Corruption and Violence in Saudi Arabia by Malise Ruthven
English | February 25, 2025 | ISBN: 1839760109, 9781839760136 | True EPUB | 384 pages | 1.7 MB
Religion, oil, and war bent to the House of Saud's will to dominate Saudi Arabia and the wider Middle East

In recent years the ruling family in Saudi Arabia, the House of Saud, has promoted the oil-rich kingdom as an open, liberalizing nation that has invested in culture, tourism, and social innovation to become a beacon for the region. International political manoeuvring, sports sponsorship, and the Vision 2030 programme with its vast architectural planning declare a bold future. But the murder in October 2018 of journalist Jamal Khashoggi in Istanbul reveals a darker reality: one of intensifying political and religious repression. This is within the tumultuous context of the war in Yemen, sectarian rivalry with Iran, the crisis in Gaza, and volatile relations with the United States.
Malise Ruthven, a leading commentator on Islamic affairs, reconstructs the nation's history. He shows how the royal house co-opted Wahhabism to consolidate its power and enforce authoritarianism in collusion with Western businesses and governments. Unholy Kingdom looks to the nation's future in the hands of Crown Prince Mohammed Bin Salman, who touts the country's liberalisation while aggressively imposing his will upon the region.
This essential book traces the shifting fault lines in the Middle East to determine Saudi Arabia's place in our volatile times.

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Universality: A Novel by Natasha Brown
English | March 4, 2025 | ISBN: 0593977300 | True EPUB | 176 pages | 1.3 MB
Remember-words are your weapons, they're your tools, your currency: a twisty, slippery descent into the rhetoric of power.

Late one night on a Yorkshire farm, in the midst of an illegal rave, a young man is nearly bludgeoned to death with a solid gold bar.
An ambitious young journalist sets out to uncover the truth surrounding the attack, connecting the dots between an amoral banker landlord, an iconoclastic newspaper columnist, and a radical anarchist movement that has taken up residence on the farm. She solves the mystery, but her viral exposé raises more questions than it answers. Through a voyeuristic lens, and with a simmering power, Universality focuses on words: what we say, how we say it, and what we really mean.
A thrilling novel from one of the most acclaimed young novelists working today, Universality is a compelling, unsettling celebration of the spectacular, appalling force of language. It dares you to look away.

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Universe: Feature Papers 2023-Cosmology
by Kazuharu Bamba
English | 2024 | ISBN: 3725823227 | 410 Pages | True PDF | 21.6 MB

This Special Issue aims to set itself at the cutting edge of the most recent advances in the intertwined ties of cosmology with other fields at all relevant scales from mutually fertilizing theoretical, phenomenological, and experimental perspectives. Topics include, but are not limited to, the following: cosmological models; inflationary cosmology; big bang; bounce cosmology; cosmic string/string theory; quantum cosmology; observational cosmology; ΛCDM cosmology; dark matter and dark energy; axion cosmology; cosmic acceleration; cosmological constants; cosmological perturbation theory; cosmic microwave background (CMB); Hubble's law/constants; machine learning and cosmology; and the large-scale structure of the universe. It is our pleasure that this Special Issue on various recent topics in modern cosmology and related fundamental physics is useful for future studies.

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Kerry Larkan, "Winning The Talent War"
English | 2008 | pages: 249 | ISBN: 9812615768 | PDF | 1,4 mb
Demographics, globalisation, technology and the knowledge worker are impacting business growth in Asia and across the world. Despite these external issues, many so-called leaders are contributing to internal issues impeding success. People are looking for a quick fix, the magic bullet and the truth is that none exists. Too many managers prefer paper work to people work and the short-term view rather than a longer term view, at the expense of talent and career development which leaves the business brittle and vulnerable.

Winning The Talent War is full of stories and insights from company leaders that have taken a longer-term view and who truly understand that without a deep understanding of the business DNA sustained success is problematic at best and highly risky at worst. These businesses are led with an understanding of what is at their core, what is at the centre of the organisation and what really permeates their culture and sustains their success. Kerry Larkan offers compelling insights into what some of the region's best businesses are doing to attract, develop and retain talent, and how companies can stay ahead by using their people, their workforce, as a positive competitive advantage.

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Women Scientists in Chemistry (Superwomen in STEM) by Tracey Kelly
English | September 3, 2020 | ISBN: 1474798594 | MOBI | 6.44 Mb
Discover the remarkable achievements of female chemists in this fascinating book. Learn more about this STEM topic through inspirational women such as Marie Curie, Dorothy Hodgkin and Rosalind Franklin, and find out how they overcame prejudice and other obstacles to achieve scientific greatness.

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Women Who Wear Only Themselves: Four Travelers on Their Sacred Journeys by Arundhathi Subramaniam
English | March 4, 2025 | ISBN: 0063385899 | 208 pages | EPUB | 2.69 Mb
In this inspiring book of divine discovery, poet and seeker Arundhathi Subramaniam gives us a glimpse into the lives of four self-contained, unapologetic female spiritual travelers.

"Among the finest pieces of spiritual truth-telling literature I have ever read ... A book to savor and celebrate."-Mirabai Starr, author of Wild Mercy and Ordinary Mysticism
"As the pages turn, one feels a growing sense of shared humanity, even kinship, with these extraordinary practitioners of the sacred."-Tim Parks, author ofTeach Us to Sit Still: A Skeptic's Search for Health and Healing
In life, spiritual paths are often as unique as we are. Bringing together the voices of four women mystics walking very different spiritual paths, poet Arundhathi Subramaniam reveals the expansive potential of forging an intimate, personal connection with the divine. We'll meet these four travelers:Sri Annapurani Amma, who left the safety of home to follow the summons of a long-dead saint and chooses to live naked,Balarishi Vishwashirasini, a nada yoga teacher who became a guru as a child and admits she's missed out on a real childhood,Lata Mani, who discovered tantra after a major accident left her with a brain injury and today talks of how the spiritual life is deeply anchored in the wisdom of the body-not unlike the redwood trees of her adopted home, andMaa Karpoori, who needed to resist pressure to marry, and found her calling in a local yoga class and now radiates fierce independence and the contagious joy of living.Sensitive, insightful, and lyrical, Women Who Wear Only Themselves bathes us in the kind of mystery that feels deeply familiar and invites us to connect with whatever sparks our spiritual fire.

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